Frequently Asked Questions

Here are some answers to commonly asked questions.

How do I get a coupon book for the new year?

Contact the site office for instructions on where to pay your condo fee.  New coupon books will be mailed to you before the start of each year.  Assessments are due on the 1st day of each month.

How do I get a parking decal or visitor pass?

If you need parking decals or temporary visitor's passes, please contact the on-site office. They can also be mailed to you.

What do I do about a noise problem from my neighbors?

You may contact the Fairfax County Police at their non-emergency number (703) 691-2131 for all matters that involve neighbor to neighbor noise complaints and suspicious persons or activities.

How do I contact someone after hours?

The Board has arranged with Cardinal Management to hande emergency calls any time the site office is not open. Call (703) 569-5797, whether during normal hours or after hours. (NOTE: the main Cardinal number will replace the 1-866-370-2989 number on June 3, 2021.)

How do I get a copy of the approved budget?

If you need a copy, contact the on-site office.

Pets

No animals or reptiles of any kind may be raised, bred, or kept in any unit except small dogs, cats, and caged birds. Pets must be registered with the onsite office, and must be registered and inoculated as required by law. Pets are not permitted on the common elements unless under the control of an adult and carried or leashed. Pet owners are responsible for damage to common areas and disturbances to neighbors their pet may cause. Landlords are responsible for the actions of their tenants.

Our Staff

Kelly Dillon
Rick Russell
Talltree South
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Steve RugenSteve Rugen
Cardinal Management Group