Here are some answers to commonly asked questions.

How do I get a coupon book for the new year?

Contact the site office for instructions on where to pay your condo fee.  New coupon books will be mailed to you before the start of each year.  Assessments are due on the 1st day of each month.

How do I get a parking decal or visitor pass?

If you need parking decals or temporary visitor's passes, please contact the on-site office. They can also be mailed to you.

What do I do about a noise problem from my neighbors?

You may contact the Fairfax County Police at their non-emergency number (703) 691-2131 for all matters that involve neighbor to neighbor noise complaints and suspicious persons or activities.

How do I contact someone after hours?

The Board has arranged with Cardinal Management to hande emergency calls any time the site office is not open.

(1) Before 5:00 PM, call (703) 569-5797 (Cardinal is open)

(2) After 5:00 PM, call 1-866-370-2989 (24/7 emergency answering service).

How do I get a copy of the approved budget?

If you need a copy, contact the on-site office.

Things You Should Know

Move In / Move Out Procedures

Unit owners must schedule their moves (or those of their tenants) with the on-site Management Office at least 5 business days prior to the date of the move-in. A $100 move-in fee is charged. In addition, should the move cause damage to the common elements, the owner of the unit is responsible for the damages and cost of repair.

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