Here are some answers to commonly asked questions.

How do I get a coupon book for the new year?

Contact the site office for instructions on where to pay your condo fee.  New coupon books will be mailed to you before the start of each year.  Assessments are due on the 1st day of each month.

How do I get a parking decal or visitor pass?

If you need parking decals or temporary visitor's passes, please contact the on-site office. They can also be mailed to you.

What do I do about a noise problem from my neighbors?

You may contact the Fairfax County Police at their non-emergency number (703) 691-2131 for all matters that involve neighbor to neighbor noise complaints and suspicious persons or activities.

How do I contact someone after hours?

The Board has arranged with Cardinal Management to hande emergency calls any time the site office is not open.

(1) Before 5:00 PM, call (703) 569-5797 (Cardinal is open)

(2) After 5:00 PM, call 1-866-370-2989 (24/7 emergency answering service).

How do I get a copy of the approved budget?

If you need a copy, contact the on-site office.

Things You Should Know

Storage Rooms

Each condo unit is assigned a storage bin in a storage room.  Keys to the storage room also unlock the laundry room in your building.  These keys may not be duplicated.  They should be provided to you by the prior owner.  Keys to the storage bin itself are provided by the individual owner.

If lost, the entire building must be rekeyed and new keys issued. There will be a charge made to the unit owner losing the key.

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